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Shopper Community

Enhancing the Ratings Experience with Shopper Feedback

Instacart shoppers provide a valuable service to customers, bringing them the nourishment they need for breakfast, lunch, dinner, and the little moments in-between. As the Instacart community grows, we continue to hear that quality is...

Aug 18, 2021

Read time: 3 min

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Shopper Community

10 Items or Less: Finding Independence

The Instacart shopper community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share...

Aug 18, 2021

Read time: 3 min

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Shopper Community

Update to Our Partnership with Whole Foods Market

To Our Shopper Community: Six years ago, Instacart began offering a completely new way to order groceries online. The hallmark of our service was unique among grocery delivery offerings — combining technology with the human...

Aug 18, 2021

Read time: 4 min

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Shopper Community

State of Pay — Doing Right By Our Shoppers

To Our Shopper Community: Every day, millions of people entrust Instacart to help get the food they need to feed their families and get back valuable time to spend with their loved ones. By delivering...

Aug 18, 2021

Read time: 5 min

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Shopper Community

State of Pay Update

Yesterday we made several significant updates as it relates to shopper earnings. Today, we sent the following email to all full service shoppers with detailed information on each new element of shopper earnings. Over the...

Aug 18, 2021

Read time: 3 min

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Shopper Community

With Instant Cashout, Every Day is Payday

Instacart shoppers complete thousands of orders every day, delivering fresh groceries and household essentials to people who need a little extra time back in their schedules. At Instacart, we’re dedicated to creating features and opportunities...

Aug 18, 2021

Read time: 2 min

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Shopper Community

Introducing On-Demand: A New, More Flexible Way To Shop

Since launching Instacart in 2012, we’ve had one goal — make grocery delivery convenient, affordable, and accessible to everyone. Nearly seven years later, Instacart is available to more than 80% of U.S. households across all...

Aug 18, 2021

Read time: 3 min

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Shopper Community

Announcing Faster, Better Support for Shoppers

Instacart shoppers are customers’ helping hands, bringing them the items they need when they are busy, sick, or just need a little time back in their day. We know that shoppers are deeply committed to...

Aug 18, 2021

Read time: 3 min