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Shopper Community

Creating New Ways to Earn

As Instacart has grown over the years, we’ve expanded from serving just a few stores to more than 1,200 national, regional, and local retail banners across North America. Along the way, we’ve also created new...

Jul 20, 2023

Read time: 5 min

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Shopper Community

Strengthening the Shopper-Customer Relationship

Last year, we made a commitment to foster a community built on best intent . This means that we act with consideration and compassion for the Instacart community and ask that shoppers and customers assume...

Jul 20, 2023

Read time: 4 min

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Shopper Community

New Perks to Support Shoppers

We’re always learning more about the shopper community, from what matters most to you to how you would like to be supported. Over the past few years, we’ve been introducing a suite of perks to...

Jul 10, 2023

Read time: 2 min

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Shopper Community

10 Items or Less: What I Earn Is Up to Me

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this...

Jun 30, 2023

Read time: 2 min

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Shopper Community

Introducing Updates to the Cart Star Rewards Program

Shoppers are ​​an important part of the Instacart community, helping give people access to the food they love and more time to enjoy it together. You balance empathy and efficiency with communication and problem-solving. With...

Jun 28, 2023

Read time: 4 min

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Shopper Community

Understanding the Shopper Community: A Report

By regularly engaging with and listening to the Instacart shopper community, we’re able to develop an even deeper understanding of who Instacart shoppers are and why they shop with us. This feedback allows us to...

Jun 9, 2023

Read time: 4 min

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Shopper Community

10 Items or Less: Good Service Comes from the Heart

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this...

May 31, 2023

Read time: 2 min

fav shopper

Shopper Community

Now Testing: Favorite Shopper

At Instacart, we’re always listening to feedback from customers and shoppers to help us make meaningful improvements to their experience. We often hear that both customers and shoppers would love the ability for a customer...

May 30, 2023

Read time: 2 min

10 Items Featured April

Shopper Community

10 Items or Less: Going the Extra Mile

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this...

Apr 28, 2023

Read time: 2 min

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